Customer satisfaction is extremely important to us and we want every customer to be completely satisfied with our products. That’s why we offer a 30-day, 100% satisfaction guarantee. If for any reason you wish to return an item, purchased directly from our online store at www.bolaball.com, we will gladly refund the purchase price within 30 days from the original date of shipment.

Standard Shipping Rates *– To make retail ordering easy we offer standard flat-rate shipping charges– For all US & Canada retail orders the shipping rate is $9.99 for each unit.Orders usually ship via FedEx Ground. Please allow 5-7 business days for delivery, for items that are currently in stock. Please note that we require a physical shipping address and cannot deliver to PO Boxes. If you require express shipping please contact us for pricing.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@bolaball.com.

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

To return your product, you should mail your product details along with the order number and reason for the product return to info@bolaball.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bolaball.com.

Contact us at info@bolaball.com or call us at 1-866-839-2652 for questions related to refunds and returns.

Office Address –

Bolaball Inc. 14932 Kuykendahl Road Houston Texas 77090

Ladder Toss Game, also known as ladder toss or bolaball, is a fun outdoor game that involves throwing bolos (rope with
balls) towards a ladder structure with three rungs.

To play, each player or team takes turns tossing their bolas towards the ladder. The bolas are tossed underhand, aiming to wrap around one of the ladder's rungs. The top rung usually awards the highest points, while the bottom rung awards the lowest points. The objective is to accumulate points by successfully landing the bolas on the rungs.

Points are scored based on where the bolas land on the ladder. Typically, the top rung is worth 3 points, the middle rung is worth 2 points, and the bottom rung is worth 1 point. If a bola wraps around more than one rung, only the highest-scoring rung counts. The player or team with the highest total score at the end of the game wins.

Yes, the ladder structure can often be adjusted to different heights to accommodate players of various skill levels or to add more challenge to the game. The instructions provided with your specific ladder set will outline any adjustable features and how to change the height of the ladder.

While the Ladder Toss Game is primarily designed for outdoor play, it can also be played indoors if you have sufficient space. Ensure that you have enough room to safely toss the bolas without causing damage to the surrounding area or objects.

The Ladder Toss Game can be played by 2 to 4 players or even more, depending on the available space and the number of ladder sets you have. It is a versatile game that can be enjoyed by individuals, pairs, or teams.

Hooked On Hoops can be played by 2 to 4 players or even more, depending on the available space and the number of target boards you have. It's a versatile game that can accommodate various group sizes.

The rules of Hooked On Hoops are straightforward. Players must stand behind a designated throwing line when tossing the bolas. Bolas that successfully hook onto a hook score the designated points. If a bola knocks off another player's hooked bola, the knocked-off bola does not score any points. Players can decide on a specific number of rounds or a target score to determine the length of the game.

Hooked On Hoops is suitable for players of various ages. However, it is recommended for children ages 8 and up due to the skill and coordination required to accurately toss the bolas. Adult supervision is advised for younger players to ensure safety.

Hooked On Hoops is primarily designed for outdoor play due to the space required for tossing the bolas. However, if you have a large indoor space with enough room, you can adapt the game for indoor play, taking necessary precautions to protect the surroundings from any potential damage.

While playing Hooked On Hoops, it is important to maintain a safe distance from other players and bystanders. Ensure that the throwing area is clear of any obstacles or hazards. Take care not to swing the bolas excessively or aim towards people or fragile objects to avoid accidents or damage.

Giant Dice and Dominoes by Bolaball are oversized versions of the classic dice and dominoes games. They are designed for outdoor play, providing a fun and engaging experience for players of all ages.

The rules for Giant Dice and Dominoes can vary depending on the game variation chosen. It is recommended to establish clear rules and objectives before starting the game. You can also create your own rules or adapt traditional dice and dominoes rules to suit the giant-sized version.

Yes, additional or replacement dice and dominoes are usually available for purchase separately. Check with the Bolaball brand or authorized retailers to see if they offer spare parts or accessories for your Giant Dice and Dominoes set.

Absolutely! The Giant Dice and Dominoes set can be used to play traditional dice and dominoes games as well. Simply adapt the rules and gameplay to accommodate the larger size of the dice and dominoes. Let your creativity and imagination guide you in creating new ways to enjoy these classic games on a grand scale.

The Four-In-A-Row Outdoor Game can be played by 2 players or 2 teams, where each team takes turns placing their colored discs. However, you can also adapt the game for more players, allowing for larger teams or a tournament-style play.

While playing the Four-In-A-Row Outdoor Game, it is important to maintain a safe playing environment. Ensure that the game frame is stable and securely set up to prevent any accidents. Take care when placing or removing the discs to avoid any injuries. Also, be mindful of the surroundings and ensure that there is enough space for players to move around comfortably.

The Four-In-A-Row Outdoor Game is suitable for players of various ages. It offers a mix of strategy and luck, making it enjoyable for both children and adults. However, adult supervision is recommended for younger players to ensure safety and fair play.

Mega Tic Tac Toe by Bolaball is an oversized version of the classic game of Tic Tac Toe. It offers a larger playing grid and giant X and O pieces, providing a fun and engaging twist to the traditional game.

While the Mega Tic Tac Toe game itself may not be customizable, you can add personal touches to the playing area or create your own variations to enhance your gameplay experience. Consider adding decorations, themes, or additional rules to make the game more exciting and personalized.

Mega Tic Tac Toe can be played by 2 players or 2 teams, where each player or team takes turns placing their giant X or O pieces on the grid. However, you can also adapt the game for more players by creating larger teams or a tournament-style play.

The Wooden Ring Toss Game and Washer Toss are primarily designed for outdoor play due to the throwing and tossing nature of the games. However, if you have a suitable indoor space with enough room and appropriate flooring, you can adapt them for indoor use. Ensure the playing area is clear of any fragile items or obstacles.

While playing the Wooden Ring Toss Game and Washer Toss, it is important to prioritize safety. Ensure the playing area is free of any hazards or obstructions. Take care when throwing or tossing the rings or washers to avoid injuries. It is also recommended to maintain a safe distance from other players during gameplay.

To play the Washer Toss game, players take turns throwing washers into the target cups. Points are awarded based on whether the washer lands inside the cup or on the surrounding surface. The player or team with the highest score at the end of the game wins.