FAQ's

1. What makes BolaBall unique?

We offer high-quality outdoor games at affordable prices, ensuring everyone can enjoy our products. Our focus is on providing games like whirling bola’s, spinning bean bags, sinking washers, and flying discs, often made of solid wood for lasting enjoyment.

2.Where can I play BolaBall games

Our lawn games are versatile and suitable for any age and skill level. They can be played indoors, outdoors, at family gatherings, parks, beaches, BBQs, camping, or even in the water. BolaBall games bring fun to various settings!

3.What is your satisfaction guarantee?

We prioritize customer satisfaction. If you purchase directly from our online store at www.bolaball.com and are not completely satisfied with our products, we offer a 30-day, 100% satisfaction guarantee. You can return the item for a full refund within 30 days from the original date of shipment.

4.What are the eligibility criteria for returns?

To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging. A receipt or proof of purchase is required.

5.Are there situations for partial refunds?

Partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error, or if an item is returned more than 30 days after delivery.

6.How are refunds processed?

Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email. If approved, the refund will be processed, and a credit will be applied to your credit card or original method of payment within a specified timeframe.

7.Contact Information for Support/Order Related queries

Please allow a Turn Around Time of 24-48 hours for email resolutions.

Phone Number :(832) 497-9543

Email Id : cs@bolaball.com

Address: Herbal Concepts, 14932 Kuykendahl Road, Houston,TX 77090.

8.Are BolaBall games suitable for all ages?

Yes, our games are designed to cater to all age groups, making them perfect for family gatherings, parties, and events. Whether you're a child, teen, or adult, BolaBall games provide inclusive fun.

9.What types of games does BolaBall offer for indoor and outdoor play?

BolaBall offers a diverse range of indoor and outdoor games, including whirling bola’s, spinning bean bags, sinking washers, flying discs, and more. Our selection ensures entertainment for various settings.

10.Are there specific care instructions for maintaining BolaBall games?

While our games are designed for durability, it's recommended to store them in a dry place when not in use. Check the specific care instructions provided with each product for optimal maintenance.

11.What is the foundation of Bolaball as a company?

Bolaball is built on deep family values, aiming to provide high-quality outdoor games at an affordable price, ensuring that everyone can experience the joy of our products.

12.Are Bolaball's products durable for long-term use?

Absolutely! Bolaball specializes in high-quality, solid wood games that are built to last. Our commitment is to provide games that your family and ours can enjoy for years to come.